What is crisis communications?

Crisis communications is essentially the process of communicating with stakeholders during a time of significant and unexpected disruption. At Communicate Media, we provide crisis communications training courses for a wide range of organisations, including PR companies, who want to be able to advise their clients should those clients suffer a crisis. This crisis could be [...]

By |2023-05-04T11:00:31+01:00May 4th, 2023|Crisis communication|0 Comments

CBI Crisis – Tony Danker takes to Twitter

As the case of Tony Danker and the Confederation of British Industry (CBI) shows, every organisation needs an effective crisis communication strategy that is fit for purpose and ready to put into practice. We provide crisis communications for a number of organisations, and we’re increasingly looking at crisis scenarios that focus on allegations of bullying [...]

By |2023-04-12T11:48:10+01:00April 12th, 2023|Crisis communication|0 Comments

Elon Musk apologises again – how organisations should say sorry

Elon Musk has apologised for mocking one of his employees who is disabled. There are lessons to be learnt from this latest Musk story for those interested in crisis communications training courses and media training. Haraldur Thorleifsson had been let go by Twitter, and following an exchange between the two men, Musk tweeted that Thorleifsson [...]

By |2023-03-08T17:07:01+00:00March 8th, 2023|Crisis communication|0 Comments

5 things you should do when a crisis looks like it’s about to erupt

During our crisis communications training courses, one of the points that we make repeatedly is that time is of the essence. It’s essential when a crisis erupts or, ideally, before it does, to act quickly and to be prepared. Here are five things that any organisation can do to ensure that its crisis communications strategy [...]

By |2023-02-16T12:14:54+00:00February 16th, 2023|Crisis communication|0 Comments

JD Sports – Crisis Communications Training

The recent revelation that JD Sports has suffered a data breach makes it the latest fashion brand to find itself having to manage a crisis. As the leading media training company for fashion and clothing brands, we regularly advise clients, working closely with their PR companies, on how to do interviews and manage the message [...]

By |2023-02-01T16:45:09+00:00February 1st, 2023|Crisis communication|0 Comments

Nadhim Zahawi – the crisis communications lessons for all organisations

It must have been an uncomfortable weekend for Nadhim Zahawi. The Conservative Party chair is under intense scrutiny after it was revealed that he paid a penalty to HMRC over unpaid tax while he was chancellor. At Communicate Media, we provide crisis communications training and advice to all kinds of organisations, and we’re finding that [...]

By |2023-01-24T09:21:29+00:00January 24th, 2023|Crisis communication|0 Comments

Sam Bankman-Fried’s Crisis & Apology

As financial collapses go, the demise of the crypto-currency exchange FTX was pretty spectacular. In its bankruptcy filing, the company estimated it had between $10 billion and $50 billion in assets and liabilities and more than 100,000 creditors.    Worse still, even before it went under, questions were being asked about the close ties between [...]

By |2022-12-13T12:57:23+00:00December 13th, 2022|Crisis communication|0 Comments

Balenciaga and Why Crisis Management is Essential

Yet another clothing brand has found itself at the centre of controversy. Nike has officially cut ties with US basketball player Kyrie Irving a month after suspending the relationship because of Irving's promotion of an antisemitic film. The news comes just days after luxury brand Balenciaga was criticised for featuring young children carrying teddy bear [...]

By |2022-12-07T10:09:37+00:00December 7th, 2022|Crisis communication|0 Comments

Ensuring that your Organisation is Cohesive when Communicating with the Media

Ensuring that your organisation is cohesive when communicating with the media is particularly important, and it’s something that we look at carefully when we work with PR companies and in-house communication teams during our Media Training courses. The risk is that if you have various people doing media interviews and communicating with journalists, they might [...]

By |2022-04-04T11:58:07+01:00April 4th, 2022|Crisis communication, Media Training|0 Comments

Stormy Weather – What the P&O row tells us about Media Training and Corporate Communications

P&O is making the news for all the wrong reasons at the moment. Almost every company has to rationalise its operations or make redundancies once in a while, and these difficult decisions can not only be painful for those directly affected by them but can also damage the reputation of the organisation itself. We frequently [...]

By |2022-03-18T13:52:22+00:00March 18th, 2022|Crisis communication|0 Comments
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