Brands comment on the racial abuse suffered by some members of the England Team.

“We are changed by what we see. Just as we are changed when we are seen. ITV Stand with Diversity.” ITV posted this statement across social media and ran the image as a press ad across all national newspapers yesterday in response to the racial abuse directed at certain members of the England team.   During [...]

By |2021-07-14T10:44:06+01:00July 14th, 2021|Crisis communication, Media Training|0 Comments

Here’s why the media likes bad news and how lawyers can turn it to their advantage during media interviews.

During our media training courses for lawyers, we usually start by looking at what makes a media story and what it is that interests journalists when they're carrying out interviews. We'll ask the participants to think about new stories they've read, heard or seen that day and analyse them to identify the raw ingredients of [...]

By |2021-07-06T14:42:28+01:00July 6th, 2021|Crisis communication, Uncategorised|0 Comments

Five things we learned from the Matt Hancock Media Frenzy.

Five things we learned from the Matt Hancock Media Frenzy. Five things we learned from the Matt Hancock media frenzy. Here we go again, former health secretary Matt Hancock fell on his sword on Saturday.  Confessional videos from government ministers, business leaders and other prominent people who have done something wrong and have been forced [...]

By |2021-06-29T16:44:29+01:00June 29th, 2021|Crisis communication, Uncategorised|0 Comments

If Coronavirus is hurting your business now is the time to boost your communications with media training

Here’s a funny thing.  Given that they’ve suffered particularly badly from the economic damage wrought by coronavirus over the last few months you would think that health clubs, restaurants and fashion retailers would be doing less media training than usual.  But, as experienced media trainers for these sectors, we’ve seen a significant increase in the [...]

By |2020-06-08T15:12:55+01:00June 8th, 2020|Crisis communication, Media Training|0 Comments

Why the tragic story of George Floyd has grabbed the attention of the media

It’s a terrible story that has gripped the world’s media over the last few days.  Really, the fact that it is a terrible story is why it’s gripped the world’s media, both conventional and social.  A quick Google search for “George Floyd” turns up some 260 million results. From the perspective of journalism, media training [...]

By |2020-06-02T16:38:19+01:00June 2nd, 2020|Crisis communication, Media Training|0 Comments

Was Dominic Cummings right to make his 260-mile trek to Durham a few weeks ago? What our experts think.

Was Dominic Cummings right to make his 260-mile trek to Durham a few weeks ago?  You probably have your own view.  I’m not going to get into the rights or wrongs of his decision but as someone who provides media training courses and advises organisations on how to manage difficult issues, I’m interested in how [...]

By |2020-05-26T16:23:44+01:00May 26th, 2020|Crisis communication, Media Training|0 Comments

A new PR disaster for Volkswagen – how was their crisis management?

Just when the emissions testing controversy seemed to have died down Volkswagen has been bit with a new scandal – and a PR disaster. Their crisis communications capability has once again been put to the test. We’re getting more requests for crisis media training courses and our short, sharp, results-orientated virtual crisis communications courses have [...]

By |2020-05-22T16:46:24+01:00May 22nd, 2020|Crisis communication|0 Comments

Another hacking shows increased need for effective crisis management for law firms

If you happen to be Sir Elton John, Barbra Streisand or Andrew Lloyd Webber you’re probably feeling rather nervous this week.  That’s because the business details of these celebrities and many others were reported to have been the subject of a ransomware attack. New York based Grubman Shire Meiselas & Sacks is the latest law [...]

By |2020-05-20T11:03:46+01:00May 20th, 2020|Crisis communication|0 Comments

What should your coronavirus/COVID-19 statement say and how do you write one?

Another ping, another email, another statement about COVID-19. I’ve been writing a considerable amount of these statements over the last couple of weeks, as you can imagine. I’ve written position papers, crisis strategies and serious incident responses for all kinds or organisations over the last quarter century but this has led me into new territory. [...]

By |2020-03-18T13:10:26+00:00March 18th, 2020|Crisis communication, Speech Writing|0 Comments

The ’empty chair’ experience

image credit: sutherland echo   It’s not just politicians who can find themselves subjected to the “Empty chair” experience…. In media management terms one issue that this general election will be known for is the “empty chair” experience.  Andrew Neil provoked great controversy when his frustration at not being able to interview Boris Johnson prompted [...]

By |2019-12-17T10:29:10+00:00December 17th, 2019|Crisis communication, Media Training, Presentation Training|0 Comments
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