The house wanted to promote the skill of its craftspeople and the lengths to which our staff go to meet the demands of our premium customers. Simon Brooke knows the luxury sector very well and Communicate Media are experts in media training for luxury brands. As a result, he was ideally placed to help our teams to identify the examples, case studies and even the little anecdotes that really brought our key messages to life. Simon helped our people to tell these stories and he was great at instilling confidence and showing how our spokespeople can maintain control of a media interview.
Silver Circle Law Firm
We liked the fact that Communicate Media specialises in media training courses for law firms. They know how lawyers think and operate and the pace and style of the course was perfect for our partners. We wanted to persuade more lawyers to have the confidence to speak to the media and once the Communicate team had shown them how to mitigate the risks and how to gain more control, they became much more willing and enthusiastic.
Leading global law firm
The team at Communicate Media really understand how lawyers think and appreciate the challenges they face when dealing with the media. Their training has given our lawyers a better understanding of what journalists are looking for and improved their ability to develop and convey key messages and tailor them to the appropriate audience. Communicate Media have also provided excellent one-to-one support after the training, ahead of key broadcast opportunities.
One of the world’s leading insurers
We’ve used Communicate Media to train a wide variety of our spokespeople over many years. We’ve always found them to be very responsive, flexible and most importantly approachable. The fact that the person we commission the course from is the one who actually delivers it is also a big plus. Also, their post course telephone support is invaluable for those spokespeople who have done a course but need a quick refresher ahead of an important media interview.
A full service creative communications agency based in London and Birmingham
During our many years working with Communicate Media we’ve always found their training to be practical and very much focussed on our clients’ individual needs. They’re flexible and respond quickly to our requests for a particular type of course. As well as their journalistic credentials, the Communicate team are great teachers. Our clients have also benefited from the post course support telephone service when they’ve needed a refresher on what they learnt during a course before a real life media interview.
National Education Union
The UK’s largest education union
Communicate Media have been delivering training courses for us over many years. Not only are they flexible and cost-effective but we appreciate the fact that the person we speak to about a course and our needs is the person who actually delivers it. This means that we get the course that we’ve commissioned. Our course participants also really benefit from using the BBC Broadcasting House studios.
Diversity Role Models
Tackling homophobic, biphobic and transphobic bullying in schools. We chose Communicate Media to do our media training because of their flexibility – they developed a practical course that was full of useful tips and advice. It also suited our needs and our budget exactly. They really helped our spokespeople to improve their confidence and to use stories when talking to journalists as well as helping them to gain more control over the interviews.
Communicate Media consistently offers a first-class media training service. Sessions run by Simon Brooke and his team are engaging, professional, interactive and enjoyable. Simon uses his expansive experience as a national journalist to ensure that spokespeople have a clear understanding of the UK media landscape and that they are well rehearsed in how to handle difficult questions from print journalists, radio presenters and TV correspondents. All clients (from start-up to enterprise) have only ever had overwhelmingly glowing feedback about Communicate Media – with many telling us that they continue to put into practice the skills Simon taught them years down the line
The trainers from Communicate Media pushed our team during the crisis communications training workshop but gave them essential tools with which to handle difficult questions and situations. They made the experience challenging but fun. I appreciated the fact that the person I spoke to before the course was the one who designed it and helped to deliver it and so we got exactly what we wanted.
We chose Communicate Media because they were the only media training consultancy that clearly understood the world of luxury retailing. Simon Brooke has covered the subject extensively and he put together a course that exactly met our requirements. We liked the fact that our team was challenged during the role-play interviews but felt more confident to handle media interviews afterwards thanks to the tips and advice that they were given.
International Law Firm
We’ve used Communicate Media to help our partners and other senior spokespeople to understand what journalists do and don’t want to hear from a lawyer, as well as to refine their interview technique. The courses are practical and the role play interviews are realistic; Simon is able to very quickly understand the key trends and the most technical financial products that affect us and that really makes all the difference. The post course support is also extremely useful.
Global Financial Services Firm
Communicate Media have trained most of our senior management team. We chose them because their trainers are working journalists who know how the world of the media is changing but who can also make a training course challenging, interactive and useful. We’ve used the practical advice they give us for media interviews, presentations and general business communications.